Data Protection & Privacy Policy


We take your privacy seriously.

This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. By using our website, you consent to the data practices described in this Privacy Policy and you consent to our use of cookies. If you do not agree with the data practices or the use of cookies described in this Privacy Policy, you should not use our website.

We may update this policy from time to time by publishing a new version on our website so you should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email if you are a Headteacher’s Report customer.

We take our duty to process your personal data very seriously. This policy explains how we collect, manage, use and protect your personal data.



Who are we?

In this policy references to the Headteacher’s Report, or to ‘we’ or ‘us’ are to the Headteacher’s Report which is a registered company in England and Wales, Registered office address: The Headteacher’s Report (C/o SchoolCal) Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. SchoolCal Ltd is registered in England and Wales, with registration number 09326818

This policy refers to the below website(s)



What personal data we collect and how we use it

The Headteacher’s Report is what’s known as the ‘controller’ of the personal data you provide to us. We will usually collect basic personal data about you like your name, postal address, telephone number and email address.

We collect your data in a number of ways

  • When you provide it to us directly.
  • When you provide permission to other organisations to share it with us
  • When we collect it as you use our websites
  • From publicly available sources (where possible)

We combine the information from these sources with the information you provide to us directly.

What is ‘personal data’? Personal data is any information related to a natural person or ‘data subject’ that can be used to directly or indirectly identify the person.



How we use your data

When we collect your data we use it in connection with specific activities


Visitors to our website

When someone visits or use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Users of our service

We may process your personal data that is provided in the course of the use of our services. The service data may include your name, email address, postal address, service preferences. The source of the service data comes from you when you provide it to us in the course of a negotiation or sale. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

Marketing Activities 

We may process your personal data to provide you with information about our work, products or services that you have requested or are expecting.

We also process your data when it is in our legitimate interests to do this and when these interests do not override your rights.  When we use legitmate interest to process your data for marketing purposes we may use data provided by a third party, where we use data provided by a third party we will obtain their assurances on being GDPR compliant.

Those legitimate interests include providing you with information on our services, products, newsletter requests, feedback.  Please see the section on ‘Legitimate Interest’ for more information.



Providing your data to others

During the standard course of business, we may pass your data to other 3rd parties, our data systems are;

  • WordPress: we use this service to host our website and to collect data that is submitted to us through the website including online orders
  • Stripe: we use the service to process online payments made through our website
  • Zendesk, we use this service to run our LiveChat and support service
  • Quickbooks, this is our accountancy software
  • Google, we use Google business tools for email, storage and communication



Legitimate interests

As from 25 May 2018, under the General Data Protection Regulation, The Headteacher’s Report will rely on legitimate interest as per GDPR Article 6(1)(f) for some of its processing of personal data.  Broadly speaking Legitimate Interests means we can process your personal information if:

We have a genuine and legitimate reason.


We are not harming any of your rights and interests.

Please read the ‘Legitimate Interest’ statement for more information.



Retaining your information

The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.



What are your rights?

Under the GDPR (General Data Protection Regulation) your principal rights are;

  • Transparency over how we use your personal information (right to be informed).
  • Right to request a copy of the information we hold about you, which will be provided to you within one month at a reasonable cost (right of access).
  • Update or amend the information we hold about you if it is wrong (right of rectification).
  • Ask us to stop using your information (right to restrict processing).
  • Ask us to remove your personal information from our records (right to be ‘forgotten’).
  • Object to the processing of your information for marketing purposes (right to object).
  • Obtain and reuse your personal data for your own purposes (right to data portability).
  • Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the data protection law see the Information Commissioners Office website.

Remember, you can change the way you hear from us or withdraw your permission for us to processing your personal data at any time by using the form on our website or by clicking an unsubscribe link in which will be on all marketing based emails



Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.



Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.



How to contact us

If you wish to talk through anything in our privacy policy, find out more about your rights or obtain a copy of the information we hold about you, please contact us (details below) who will be happy to help. If you wish to raise a complaint on how we have handled your personal data, you can contact our data protection officer who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO)

Contacting us

Telephone: 0161 266 1028


Post: The Headteacher’s Report (C/o SchoolCal) 3000 Aviator Way, Manchester Business Park, Manchester, M22 5TG


This document was last updated: April 2018