Service Description

The Headteacher’s Report Platform

Last updated: 3rd October 2026

This Service Description forms part of the Terms and Conditions of The Headteacher’s Report Limited.

1. Overview

The Headteacher’s Report is a cloud-based software platform designed to support schools in drafting structured professional documentation, including:

• Headteacher reports

• Self-evaluation documentation

• Policy summaries

• Compliance-related narrative drafting

• Inspection preparation materials

The platform provides structured templates and AI-assisted drafting tools to improve efficiency and consistency.

2. Core Functionality

The platform includes:

2.1 Secure User Accounts

• Role-based access

• Password-protected login

• School-level account management

2.2 Structured Drafting Tools

• Pre-formatted report templates

• Structured response fields

• Editable outputs

• Export/download functionality (e.g. PDF, Word, copy-to-clipboard)

2.3 AI-Assisted Drafting

The platform may generate suggested draft text using a commercial AI service.

AI functionality:

• Uses contextual information entered by users

• Produces draft suggestions only

• Does not make decisions

• Requires human review and editing

• Does not replace professional judgement

The AI tool does not independently verify compliance with statutory requirements.

2.4 MIS Integration (Where Enabled)

Where a school connects via Wonde API:

The platform may import:

• Aggregated pupil population data

• Attendance statistics

• Demographic breakdown summaries

The platform does not require directly identifiable pupil data (e.g., names, dates of birth, UPNs).

The school controls which data is shared through the integration.

3. Data Handling Model

The platform is designed to operate primarily using:

• Aggregated statistical data

• Contextual school-level information

• Narrative responses entered by users

The platform is not designed to store full individual pupil records.

Schools are responsible for ensuring that personal data entered into the system is necessary and proportionate.

4. Availability

The service is cloud-hosted and generally available 24/7, subject to:

• Planned maintenance

• Unplanned outages

• Events outside our reasonable control

Support is provided during normal UK business hours unless otherwise agreed.

5. Exclusions

The Service does not:

• Provide legal advice

• Provide statutory compliance certification

• Replace inspection frameworks

• Guarantee inspection outcomes

• Make automated decisions about individuals

• Perform pupil-level risk scoring

• Replace school MIS systems

6. Customer Responsibilities

The Customer is responsible for:

• Ensuring appropriate lawful basis for data entered

• Reviewing and verifying AI-generated outputs

• Ensuring accuracy of information entered

• Maintaining account security

• Ensuring only authorised users access the system

7. Service Updates

We may update or improve functionality from time to time, including:

• Template enhancements

• AI prompt improvements

• Performance improvements

• Security updates

Updates will not materially reduce core functionality without reasonable notice.

8. Data Export and Termination

Customers can export their reports and available data during the subscription term.

Following termination, retrieval is available in accordance with the Terms and Conditions.